Pony Parties FAQ

A pony party is a party, event or
celebration with a real-life pony attending your event! Horsez on wheelz offers a pony to ride  

pet, brush, Decorate and most important of all creating wonderful, magical and unforgettable memories,

Our beautiful ponies are meticulously groomed before each party or event, and show up sparkling clean. Our ponies are vaccinated, dewormed and receive the highest quality veterinary, feet and dental care. Each one of our ponies are a treasured member of our family... They are all happy, healthy, very loved, spoiled, and it shows.

We cater for both boys and girls and we have themes for both Genders

We provide a sweet, gentle pony for you to hire, along with wonderful, experienced, friendly and professional handlers. we give hand- led pony rides on your property or location of choice. While the pony ride takes place, we answer questions that the rider may have about the pony, on caring for him, making this an educational experience as well. We will provide rides to your guests until the allotted time is up, there is no limit to the amount of rides your child or guests may have. We always try to make sure everyone gets the same amount of rides to ensure everyone goes home happy. We clean up any mess prior to our departure.

Horsez on Wheelz is dedicated to presenting exceptional, and extraordinary services for every client.  professionals at planning and providing upscale pony entertainment for special occasions. Our packages are tailored to our individual clients desires, needs and dreams, and our service is second to none. We are meticulous about the preparation and presentation of our ponies, tack, costumes and handlers. We never forget it is called a special occasion for a reason.

Safety is of the utmost importance and we employ several procedures to make our rides as safe as possible. Each service is carefully supervised by a trained and experienced handler who closely monitors potential risks.

All participants are educated in how to behave safely around horses before they engage in any pony related activities. All our ponies participate in ongoing training specific to the services they are involved in unsurpassed safety.

our pony is safe, gentle friendly and dependable in every environment. They sincerely love their jobs, and look forward to each party. Our ponies eagerly hop into their horse box to meet their new special friends for the day! They are happy sweet and very careful around even our youngest and most fragile little customers.

Riders are always accompanied by a professionally trained handler, who leads the pony using a lead rope. Our staff and handlers are super kid- friendly, fun, competent, experienced, compassionate, professional and safety conscious. 

Yes! Our ponies are able to give pony rides in front yards, backyards or side yards; up and down driveways, sidewalks, quiet streets, in cul-de-sacs, parking lots or even take them to your nearest local park or church yard. They are very accommodating to every situation we bring them to

*Please note that ponies cannot give pony rides on slopes, hills or on gravel!

sometimes accidents can happen... No worries, we clean up *immediately* after our ponies! We come fully prepared with clean up equipment and a container for removal, leaving your location in as pristine condition as it was when we arrived.

All animals carry bacteria (good and bad) - including us! But there is no reason to be overly concerned about any potential health risks from horses or ponies, as long as suitable precautions and hygiene rules are observed. These include washing, and/or sanitizing, your hands after touching the ponies, keeping food and drinks away from ponies, and preventing children from putting their hands or objects (such as dummys or sippy-cups) in their mouths while interacting with the ponies. Unlike petting zoo animals, horses and ponies do not transmit diseases to humans such as e. coli, salmonella or botulism. So relax, enjoy and take normal care and hand washing precautions

Most ponies love treats and food more than life itself, and most children love seeing ponies eat food, then laugh when the ponies make a slobbery mess! We allow feeding, but have special feeding rules.

Our ponies are on a special diet. To protect our ponies' health, prior to our ponies arriving, please inform all guests to not feed our ponies. (If our ponies are a surprise, we will gladly share our special pony feeding rules with your guests after we arrive!) At the end of your party, our staff can provide special horse treats that the children may feed the ponies, but only under supervision. (Little fingers can
look like little carrots to a pony if they are not fed properly.

For safety practices we do not allow hand feeding.) When it is time for feeding, please have children stand quietly in a single file line and be closely supervised by a parent or adult. One child at a time can feed the ponies by placing their special horse treat (provided by
Horsez on wheelz) on the ground or in front of the pony.

Yes... Please do not schedule a party until at least 7-10 days after your yard has been fertilized or treated with any kind of chemicals or insecticides. The ponies love to eat grass, and we do not want them to get sick from any chemicals!

We will still come! We come rain or shine, our ponies don't mind. Our staff and ponies are used to crazy weather and rain, and come prepared for almost all types of weather. Most children don't mind rain, and hardly even notice it because they are so ecstatic to see and ride a pony. If it is raining, we ask that you please have your guests and children dress appropriately with rain boots and rain jackets, and provide a dry place for them while they are waiting in line to ride we have a gazebo if needed. If it is thundering and lightning, and time allows, we will try to wait it out. If the weather is too bad, we will reschedule your party for another day and app your deposit, as long as party is made within 60 days of original party or event date 

Our ponies are used to being around dogs, however most dogs do not know what a pony is and have never seen one. For your children, guests and our ponies' safety, we ask that you please keep all dogs kept inside, preferably in a kennel or bedroom where guests cannot accidentally let them out.

Please keep them put away for the entire duration of the event. (Please also ask your neighbors, in advance, to do the same.) Excited dogs that bark, charge the pony, nip the pony's heels, chase, etc. are a SERIOUS safety hazard for children and ponies. We love and adore our ponies and your children, and want to keep everyone safe, at all costs. If there is a loose dog anywhere in the area, pony rides will be stopped until the dog or animal is put away

We do not have any age restrictions, and can do pony parties for clients ages 1 through 100! we have weigh restrictions for riding which is 7.5stone, but no age restrictions for people of all ages to can pet, brush, hug, interact and have their photo taken with them.

For children 4 years old and younger we ask that a parent or adult please walk next to them. We have a special method of doing rides, where we hold onto the child the entire time they are on the pony, so even the tiniest baby can sit on our super gentle ponies for a photo, or pony ride.

Yes, Our riding ponies are meant for small children. In order to protect Our pony's health and well-being, our riding ponies can carry a maximum weight imit of 7.5 stone. (Exceeding this weight limit can seriously injure or hurt our ponies.) Our ponies are a much loved part of our family, that we treat with compassion, kindness and respect. In return, they are happy, sweet ponies that simply adore people and their jobs. *For children (and children at heart) exceeding the weight limit, they are still able to pet, interact, have their photo taken with and (depending on age and ability) even lead our gentle ponies

To unload our ponies and setup, it is imperative that we have somewhere to park our horsebox up front, and as close as possible to the party location when our ponies visit. We have a 3.5 tonne horsebox, . We ask that you please block off a minimum about three car lengths ahead of time, prior to your party, so we can drive our horsebox into the parking spot, and there is enough room to straighten up. You can use any of the following suggestions to section off a parking area:

*cones or bins spread apart with paper signs printed with "Pony Parking" on it

*Your own cars, spaced out

 and we also need space to drop the ramp on side of the horsebox

Failure to plan ahead, and not leave us a spot in front of your home or venue to park our horse box, can  delays for your party (this time will not be made up). If you think there will be any challenges with parking, please let us know ahead of ime so we can make different parking arrangements! Please keep in mind that we cannot parallel park, or park on steep hills.

With Horsez on Wheelz, we love to have fun, but we want it to be great clean and safe fun. We provide ponies that are very well trained, patient, kind, gentle, tolerant, and are used to a lot of noise, chaos, kids and excitement. We try to maintain as safe of an environment as possible for your family, your guests and our ponies. with this in mind, we have come up with some rules and guidelines that are helpful to keeping your kids and our ponies safe.

Our goal is to provide every guest with the best possible experience as they ride our ponies. To ensure a safe and enjoyable experience for everyone, we expect that, as hosts, you will assist us in our mission. Please respect the following rules: Parents, please keep an eye on your children. Our staff is busy keeping track of the ponies and will not be able to keep track of the kids as well. For everyone's safety, parents and adults are expected to be interactive at our parties, and provide adequate supervision of children at all times Children 4 and under need a parent to walk next to, and hold onto them while riding, and toddlers MUST be held by the hand while near or interacting with our ponies.

• Always ask one of our staff beforeapproaching one of our ponies. Our staff will let you know when the poniesare ready to say hello to you. Parents or a designated adult is required to lift the children on and off the ponies to ride. (We can supply an extra helper if required at an additional cost.) 
• Suitable foot wear for children's ponyparties is essential - little toes are very precious! (No bare-feet allowed nearponies please!) Close-toed shoes are the safest around the ponies.
• Please keep children at least 15-20 feet away from our ponies when We are unloading them out of our horse trailer,. and getting them ready for your pony party or event
• Please do not let children stand or walk directly behind our ponies
• Please keep all ball play, ride on toys, balloons and umbrellas in an area away from the ponies, While ponies are giving rides, please refrain children from swinging on swings, or jumping on trampolines close by.
• Please tell all guests, parents and children do not run up to ponies, and do not give "high fives" to the kids while they are riding ponies. We ask that no one run, scream, jump, wave toys or balloons around the ponies.
• All our riders must remain seated in the saddle and hold onto the saddle strap with both hands, at all times.
• If achild is too small to sit upright by themselves, an adult will need to walk beside them to hold them up.
• Children are never allowed to smack, hit, kick or hurt our ponies. They are gentle, sweet animals and deserve to be treated gently
• No riding alone. Our ponies are hand- led for safety. They know our staff and trust them.
• Also, children can ask any questions that they may have of our staff while they are riding.
• There is no riding double.
• No dogs, no exceptions
• Please follow our pony feeding rules. Our ponies are on a special diet. To protect our ponies' health, prior to our ponies arriving, please inform all guests to not feed our ponies. (If our ponies are a surprise, we will gladly share our special pony feeding rules with your guests after we arrive!) At the end of your party, our staff can provide special horse treats that the children may feed the ponies, but only under supervision. Little fingers can look like little carrots to a pony if they are not fed properly, For safety practices we do not allow hand feeding.) when it is time for feeding, please have children stand quietly in a single file line and be closely supervised by a parent or adult. One child at a time can feed the ponies by placing their special horse treat (provided by Horsez on wHeelz) on the ground in front of the pony.
• Have fun, laughtys, smile and enjoy our amazing ponies!

For reservation inquiries or to Book aparty, please click on any "Contact Us" putton or link . Please fill out the appropriate form and click submit. When we receive your information, we will contact you through email to let you know if that date and time is available and send you a personalized quote. A deposit is required to confirm all pony party event reservations.

The balance is due in 2 weeks before If you submit your form on a Friday Saturday or Sunday we may be out in the working, and will get back with you in 24-48 hours with a quote and availability.) Thank you!

Great Question... We recommend that you book as soon as possible if you know your event or party's date and time, the further in advance you book, the more likely it is that you will get the date and time you want. Horsez on Wheelz is on a "first booked, first served" basis. We cannot hold a date and time without our online reservation booking form being completed and the deposit paid.

By ensuring the below points are covered by you, it helps us come better prepared, adequately staffed, keeps children and animals safe, and helps the party run smoother and on time. 

• Confirm your party at least 24 hours before.
• Remember to charge your camera the night before and empty the memory card, to avoid missing those great shots due to a battery going flat or no more memory space.
• Block off a 3 space (tandem) parking spot in front of your home or venue preferably with cones/rope/signs/chairs/bins such that you or our staff can quickly whisk them out of the way when we arrive.
• You don't have to mow, and definitely do not treat with pesticides or fertilizer before we come
• You need to ensure there is easy, clear access for the ponies, by removing cars, pins and items along access paths and driveways.
• Have the designated pony ride area clear .. Have all active play toys, noisy toys, balls, trikes, electric cars and trampolines packed away for the day.
• Have the designated area for pony rides cleared of all dog droppings
• Please remove all sticks or objects that young children could be tempted to use as a sword or bat around our ponies
• Have your dogs locked up, preferably crated so a guest or child doesn't accidentally let them loose. If you have neighbors with dogs, please advise them that you are having ponies at your party.
• You need to ensure that excited children are not on the road or driveway when we arrive and are trying to park our vehicle or start to unload the ponies.
• ou need to ensure that children are not allowed to climb on or into our horse box at any time, particular attention is required when we arrive or are unloading, as everyone is so excited!
• Please have your cash balance payment ready for us when we first arrive if this has been arranged beteen us, Party and Event service balances are due, and to be paid in full by cash upon our arrival to your event. We cannot set up or start your event until the service balance is paid, Failure to pay promptly will delay set up, and cut into your pony party, rides or event time.
• We prefer that there are no drop-offs children require adult or parental supervision at all times,
• Parents and adults at the party need to please assist children with mounting and dismounting the ponies, by lifting and *gently* placing them onto the saddles.
• Toes are precious! Please tell your guests (children and adults) to wear closed shoes.
• Please assign an English-speaking chaperone to guests (or us) as necessary.
• You need to please tell us:If your child or a child attending has a disability or any special needs
• If access is difficult
• If there are stairs or steps
• If you have a steep driveway
• If there are any detours or issues with your address as listed on Google maps.
• If the party is being held more than 100 feet from our vehicle

By disclosing and ensuring the above points are covered by you, it helps us come better prepared, adequately staffed, keeps children and animals safe, and helps the party run smoother and on time.

We are a mobile pony party company and bring our ponies to your location or venue of your choice. We do not have a commercial facility for parties.

Pony party pricing varies by event location, length of stay, type and the theme of event Please fill out our reservation form for a full, personalized quote

Gratuity is always left to the discretion of our clients. We strive to provide professional, top quality service and memories that will last a lifetime. If you feel our staff went above your expectations, tips are appreciated, but never expected. Our business survives and grows from your referrals and feedback. Thank you for allowing us to be part of your celebration.

A deposit is required to confirm all pony party or event reservations, We accept multiple different forms of payment, including cash, bank transfers paypal (with a added fee) The balance is due in full 2 weeks before your event. Please have your payment ready for us, upon our arrival to your event if this has been agreed between us. We cannot set up or start pony rides until the service balance is paid. Failure to pay promptly will delay set up, and cut into your pony party, rides and/or event time.

* We apologize for any inconvenience but we do not accept personal checks

While the majority of our business is private parties, we would love for you to consider us for your school events weddings, anniversaries, business promotions, grand openings, holiday events, and fundraisers. ..No matter how small or large, we can make any event special!

We would love to do fairs, fundraisers and help our community. We do not collect money for individual rides. We charge you a flat rate or hourly basis for our services. This gives you the opportunity to charge how you like for the rides. Pony rides are a fabulous attraction, bringing in a lot of people to help you raise money for your cause. In addition to providing ponies for parties, our ponies are also available for hire for:

• Celebrations
• TV, Film, Media
• Photo Shoots
• Commercials
• Promotional Events
• Corporate Outings
• Company Picnics
• Grand Openings
• Business Marketing/Advertising
• Fairs
• Festivals
• Farmer's Markets
• Community Events
• Fundraisers
• charity Events
• Church Events
• Fairs
• Carnivals
• Parades
• Street Fairs
• Daycare/School Events
• classroom Programs
• Theater/Drama/Arts
• School Plays
• Proms
• Dances
• Sporting Events
• Weddings
• Proposals
• Engagement Photos
• Anniversaries
• Vow Renewals
• Special Dates
• Just Because
• Reunions
• Family Gatherings
• Community Parties
• Barbecues
• Welcome Home Party
• Assisted Living Centers
• Senior Citizen Activities
• Nursing Homes
• Care Facilities

Holiday Events:

• New Years
• Valentine's Day
• Saint Patrick's Day
• Easter
• Mother's Day
• Halloween
• Thanksgiving
• Christmas
• And much, much more!